Privacy Policy

1. Introduction

MockitX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our interview practice platform at mockitx.com.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

• Name, email address, and phone number
• Resume and job application details
• Payment information (processed securely through Razorpay)
• Interview booking and scheduling information

2.2 Usage Data

• Browser type and version
• IP address and device information
• Pages visited and time spent on our platform
• Interview history and performance data

3. How We Use Your Information

• To provide and maintain our interview practice services
• To process payments and manage bookings
• To match you with appropriate interviewers
• To send interview confirmations and updates
• To provide feedback and performance scores
• To improve our services and user experience
• To comply with legal obligations

4. Data Storage and Security

We use AWS DynamoDB and AWS Cognito to store your data securely. All data is encrypted in transit and at rest. We implement industry-standard security measures to protect your personal information.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With Interviewers: To facilitate interview sessions, we share your resume and job details with assigned HR and technical interviewers
• Payment Processors: We share payment information with Razorpay for transaction processing
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

To exercise these rights, please contact us at support@mockitx.com

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

Our platform uses the following third-party services:

• AWS Cognito: For user authentication
• AWS DynamoDB: For data storage
• Razorpay: For payment processing
• AWS SES: For email notifications

These services have their own privacy policies. We encourage you to review them.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Interview records and performance data are retained to help you track your progress over time.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@mockitx.com
• Website: https://mockitx.com
• Contact Page: https://mockitx.com/contact