Shipping & Delivery Policy

1. Digital Service Delivery

MockitX is a digital service platform that provides online interview practice sessions. We do not ship physical products. All our services are delivered digitally through our online platform.

2. Service Delivery

2.1 Interview Sessions

Interview sessions are conducted online through our platform. Upon successful booking and payment:

• You will receive an email confirmation with interview details
• Interview is scheduled for the selected date and time
• Interview is conducted online (no physical presence required)
• Feedback and scores are delivered digitally through your dashboard

2.2 Delivery Timeframe

• Booking Confirmation: Immediate (within minutes of payment)
• Interview Session: As per scheduled date and time
• Feedback Delivery: Within 24-48 hours after interview completion
• Score Updates: Real-time updates in your dashboard

3. Digital Content Delivery

3.1 Interview Feedback

All interview feedback, scores, and performance reports are delivered digitally:

• Accessible through your MockitX dashboard
• Available for download in your account
• Stored securely in your account for future reference

3.2 Email Notifications

Important updates and confirmations are delivered via email to the address registered with your account.

4. Access to Services

Once your booking is confirmed and payment is processed:

• You gain immediate access to your booking details
• Interview details are available in your dashboard
• You can access your account 24/7 from any device
• All services are accessible through our website

5. No Physical Shipping

Since MockitX provides digital services only:

• We do not ship any physical products
• No shipping charges apply
• No delivery addresses are required
• All services are accessible online

6. Service Availability

Our platform is available 24/7 for:

• Booking interviews
• Viewing interview history
• Accessing feedback and scores
• Managing your account

Interview sessions are conducted as per scheduled times. Platform maintenance, if any, will be notified in advance.

7. Geographic Availability

MockitX services are currently available to users in India. We may expand to other regions in the future. All services are delivered online, so location within India does not affect service delivery.

8. Technical Requirements

To access our services, you need:

• Internet connection
• Web browser (Chrome, Firefox, Safari, or Edge)
• Valid email address
• For interviews: Audio/video capability (if applicable)

9. Contact for Delivery Issues

If you experience any issues accessing our services or receiving digital content, please contact:

• Email: support@mockitx.com
• Website: https://mockitx.com
• Contact Page: https://mockitx.com/contact

10. Policy Updates

We reserve the right to update this Shipping & Delivery Policy at any time. Changes will be posted on this page with an updated "Last updated" date.